Privacy Policy:

Last updated: February 5, 2025

This Privacy Policy describes how AuroScent (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from auroscent.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" refer to you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we collect pursuant to this Privacy Policy.

By accessing or using any of our Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please refrain from using our Services.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal, regulatory, or operational reasons. Any updates will be posted on the Site with a revised "Last updated" date.

How We Collect and Use Your Personal Information

To provide our Services, we collect personal information from various sources. The type of information we collect depends on how you interact with us.

In addition to the specific uses outlined below, we may use your information to:

• Communicate with you

• Enhance and improve our Services

• Comply with legal obligations

• Enforce our terms of service

• Protect our rights and those of our users

What Personal Information We Collect:

Information You Provide Directly

We collect the following personal information that you submit through our Services:

• Contact Details: Name, address, phone number, and email.

• Order Information: Name, billing and shipping addresses, payment confirmation, email, and phone number.

• Account Information: Username, password, and security details.

• Customer Support Information: Any information shared when contacting us for assistance.

Some features of the Services require you to provide specific information. Choosing not to provide this may limit your access to certain features.

Information We Collect Automatically

We may automatically collect Usage Data through cookies, pixels, and similar technologies. This may include:

• Device and browser information

• Network connection details

• IP address

• Interactions with our Site and Services

Information from Third Parties

We may obtain your information from third-party sources, including:

• Service Providers: Companies supporting our Site and Services.

• Payment Processors: To process payments securely.

• Analytics and Advertising Partners: To improve user experience and marketing efforts.

Any third-party information obtained will be handled as per this Privacy Policy.

How We Use Your Personal Information:

Providing Our Products and Services

We use your information to fulfill orders, process payments, create and manage accounts, arrange shipping, and facilitate returns.

Marketing and Advertising

We may send promotional communications via email, SMS, or mail. You can opt out at any time.

Security and Fraud Prevention

We use your data to detect fraudulent activity and protect your account. If you believe your account is compromised, contact us immediately.

Service Improvement

We analyze data to enhance user experience and customer support.

Cookies

We use cookies to:

• Improve our Site and Services

• Remember user preferences

• Analyze interactions and traffic

• Display relevant advertisements

You can modify your browser settings to disable cookies, but this may affect site functionality.

How We Disclose Personal Information

We may share your personal information with:

• Service Providers (e.g., payment processors, IT support, fulfillment partners)

• Business and Marketing Partners

• Affiliates and Corporate Entities

• Legal and Compliance Purposes (e.g., responding to legal requests)

We do not sell or share sensitive personal information without consent.

Third-Party Websites and Links

Our Site may link to third-party websites. We are not responsible for their privacy practices. Review their policies before sharing personal information.

Children’s Data

Our Services are not intended for children, and we do not knowingly collect their information. If you believe a child has shared personal data with us, please contact us to have it removed.

Security and Data Retention

We implement security measures to protect your data, but no system is completely secure. We retain your information as needed for legal, business, or operational purposes.

Your Rights

Depending on your location, you may have rights over your personal information, including:

• Access: Request details about the data we collect.

• Correction: Update inaccurate or incomplete information.

• Deletion: Request the removal of your data.

• Portability: Receive a copy of your information.

• Restrict Processing: Limit how we use your data.

• Withdraw Consent: If processing is based on consent, you can withdraw it anytime.

• Appeal: Challenge a decision regarding your request.

To exercise these rights, contact us using the details below. We may verify your identity before processing requests.

Complaints

If you have concerns about our data practices, contact us. If unsatisfied, you may have the right to escalate your complaint to a data protection authority.

International Data Transfers

We may transfer your personal information outside your country of residence. If required, we rely on legally recognized transfer mechanisms, such as Standard Contractual Clauses, to ensure adequate data protection.

Contact Us:

For privacy-related inquiries, contact us at:

📧 Email: info@auroscent.com
📍 Address: AuroScent, Mumbai, MH, 400097, IN