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Shipping Policy:
At AuroScent, we are committed to ensuring that your orders are processed and delivered efficiently. Below are the details of our shipping policy:
Order Processing and Dispatch
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Orders are processed and dispatched within 1 to 4 business days after order placement.
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A confirmation email with tracking details will be sent once your order has been dispatched.
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Customized Orders: Orders requiring customization may take longer than 4 business days to process. Our team will connect with you regarding the shipping timeline for customized orders.
Delivery Timeline
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Once dispatched, orders are typically delivered within 2 to 6 business days, depending on the delivery location and the courier service provider.
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Delivery times may be subject to unforeseen circumstances such as adverse weather conditions, public holidays, or remote locations, which could cause slight delays.
Shipping Charges
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Any applicable shipping charges will be displayed at the time of checkout.
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Free shipping may be available for select products or during special promotional periods.
Tracking Your Order
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Once your order has been shipped, you will receive an email containing the tracking details.
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You can use the provided tracking number to monitor the status of your delivery.
Important Notes
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Please ensure that the shipping address provided is accurate to prevent delays or failed deliveries.
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If you notice any discrepancies in tracking information or experience any delivery issues, please contact us immediately.
Contact Us
For any shipping-related inquiries, please reach out to us at:
📧 Email: info@auroscent.com
We appreciate your trust in AuroScent and strive to provide a seamless shopping experience.
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